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Tech Support

 

EECS IT is merging former-ECE and former-CS policies, procedures, and infrastructure. Meanwhile, please click through to the support web site that corresponds to your area:

Former ECE IT support site

Former CS IT support site

Support

Support Roadmap

Support requests: Email 'root'. A support ticket number will be generated; please use this ticket for all related correspondence.

Webmail: https://webmail.eecs.northwestern.edu/

Wilkinson Lab (Tech M338):  Calendar & reservation policies   |  To reserve, email 'cfc'

T-Lab (Tech F252):  Calendar  | To reserve, email 'root'

Root is physically located in Tech M334
Hours: M-F 8:30 a.m. - 5:00 p.m.
Fax: (847) 491-4455 (the fax machine is located in Tech L359)

Who's Who in IT Staff
Please do not email the staff directly with a support request. ALL support requests should be emailed to 'root'.

Pred Bundalo

Pred S. Bundalo
IT Manager
UNIX & Linux focus / staff management
phone: 847-491-8141
direct email: pred

Christopher Bachmann
Senior UNIX/Linux Support
UNIX & Linux system administration / user accounts / CAD software
phone: 847-491-8140
direct email: cbachman

Vacant
Senior Windows Support
Triage and phone support / Windows support / server maintenance
phone: 847-491-8142

Tarik Hasan

Tarik Hasan
Associate Windows Support
phone: 847-491-8162
direct email: thasan

 

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Northwestern University Robert R. McCormick School of Engineering
and Applied Science Electrical Engineering and Computer Science Department